Delivery Policy

Delivery Policy

Delivery Costs

For UK deliveries we use:

Royal Mail tracked 24 hour service charged at £5.95 

Royal Mail 1st Class charged at £3.00 - not tracked

Akwa Baby cannot accept responsibility for any deliveries sent by Royal Mail 1st & 2nd class that are not tracked 

Tracked and Signed rest of the World Delivery: £20.00 

Bank Holidays and Sundays are not classed as 'Next Day' delivery days  

Orders placed after 2pm are posted the next working day

Order placed on a Friday after 1.30pm or on a Saturday and Sunday and this will be posted on a Monday.   

Duty, VAT and Brexit

Import duty and VAT charges may apply for deliveries outside of the United Kingdom of which we have no control over and cannot calculate what they might be as customs policies differ from country to country.

Akwa Baby does not accept responsibility for additional taxes and duties that are incurred when shipping outside of the UK.

 

COVID-19 Royal Mail are working hard to ensure timely deliveries but are experiencing a large increase of all parcels so sometimes packages can take a little longer. As can some international customs clearance. For more info head to: www.royalmail.com/coronavirus

 

Please note:

We will post to the delivery address. It is your responsibility to get this correct including zip/postcode.

We are not responsible if the delivery address is incorrect.